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Estandarnan di privasidat pa logístika, tracking i atenshon na kliente

E polisa aki ta splika kon nos ta rekolektá, usa, warda i kompartí dato personal i operashonal durante nos servisio logístiko internashonal.

Kategorianan di dato

Ta kubri dato di kontakto, embarque, fakturashon, soporte i dato técniko di website.

Finalidat di tratamiento

Ta splika kon dato ta sostené kotisashon, ehukushon, cumplimiento, tracking i soporte.

Derechonan i kontrol

Ta resume konservashon, medidanan di seguridat i derechonan di titular.

Último aktualisashon

6 di mart 2026

Kanal di kontakto

info@5999cargo.com

At 5999Cargo Group (“5999Cargo”), we process personal data to provide international logistics and freight services securely and efficiently.

1. Data we collect

We may collect:

  • Contact data (name, email, phone, company).
  • Shipment operational data (origin, destination, declared goods, volume/weight).
  • Commercial and billing data.
  • Tracking data (events, references, status history).
  • Customer support and communication records.
  • Website technical data (cookies, basic logs, analytics).

2. Purposes of processing

We use data to:

  1. Quote, coordinate, and execute freight/logistics services.
  2. Process customs and shipping documentation.
  3. Invoice, collect, and audit operations.
  4. Provide tracking visibility and incident support.
  5. Prevent fraud, abuse, and service misuse.
  6. Comply with legal and regulatory obligations.

3. Legal basis

Depending on context, processing relies on:

  • contract execution/pre-contract steps,
  • legal obligations,
  • legitimate operational and security interests,
  • consent where required (e.g., non-essential communications).

4. Data sharing with third parties

We may share data with:

  • shipping lines, airlines, and transport carriers,
  • customs brokers and partner logistics operators,
  • technology vendors (hosting, email, support),
  • competent authorities when legally required.

We do not sell personal data.

5. International data transfers

Because our services are international, data may be transferred across countries where we or our providers/carriers operate, subject to reasonable safeguards and contractual protections.

6. Data retention

We retain data for as long as needed to:

  • perform and support services,
  • meet tax/legal obligations,
  • handle claims, audits, and disputes.

Data is then deleted or anonymized according to internal policy and applicable law.

7. Security

We apply reasonable technical and organizational safeguards to protect information against unauthorized access, loss, alteration, or improper disclosure. No system is fully risk-free, but we continuously improve controls.

8. Data subject rights

Where applicable law permits, you may request:

  • access,
  • rectification,
  • update,
  • deletion,
  • objection or restriction of processing.

Requests can be made through the privacy contact channel below.

9. Cookies and analytics

We may use technical and analytics cookies to improve experience, performance, and security. Cookie preferences can be managed through browser settings.

10. Children

Our services are intended for business/logistics operations and are not directed to children.

11. Policy updates

We may update this policy to reflect legal, operational, or technical changes. The current version will be published on this website.

12. Privacy contact

  • Privacy/general email: info@5999cargo.com
  • Corporate phones: +5999 670 5999 / +5999 689 5999
  • Business hours: 9:00-18:00